Terms of Use

Effective date: October 14, 2026 · Last updated: October 14, 2026

Contents
  1. Who we are
  2. Acceptance of these Terms
  3. Business use only
  4. Our services
  5. Orders, pricing and payment
  6. Lead delivery
  7. Lead replacement policy
  8. No guarantee of results
  9. Buyer compliance obligations
  10. Permitted use of lead data
  11. Communications from us
  12. Free resources
  13. Acceptable use of the website
  14. Intellectual property
  15. Confidentiality
  16. Disclaimers
  17. Limitation of liability
  18. Indemnification
  19. Suspension and termination
  20. Governing law and disputes
  21. Changes to these Terms
  22. General
  23. Contact us

1. Who we are

This website, goodleadsdelivered.com (the “Site”), is owned and operated by Keren Duncan, a sole proprietor carrying on business as Good Leads Delivered in Ontario, Canada (“Good Leads Delivered,” “we,” “us,” or “our”). In these Terms, “you” or “Buyer” means the person using the Site and, where applicable, the business on whose behalf that person acts.

2. Acceptance of these Terms

By accessing the Site, submitting a form, booking a call, or purchasing any service from us, you agree to these Terms of Use (“Terms”) and to our Privacy Policy. If you do not agree, do not use the Site or our services.

If we sign a separate written agreement, order form, or invoice with you that conflicts with these Terms, that written document governs to the extent of the conflict.

3. Business use only

The Site and our services are offered only to businesses and professionals, not to consumers. By using them, you confirm that you are at least 18 years old, that you are acting on behalf of a business, and that you have authority to bind that business to these Terms.

4. Our services

Good Leads Delivered sells sales leads to businesses. A “Lead” is contact and qualification information about an individual or business that has submitted an inquiry through a lead-generation property and agreed to be contacted about the type of product or service the Lead was generated for. Leads are generated through multi-channel digital advertising by lead-generation properties that we own, operate, or work with. The specific criteria for your Leads (for example, geography, time in business, revenue range, or excluded industries) are the criteria set out in your order or invoice.

Unless your order or invoice expressly says that Leads are exclusive to you, we do not promise that a Lead has not also been provided to other buyers.

5. Orders, pricing and payment

  • Pricing. Prices, package sizes, introductory offers, and any special or founding-partner rates are as stated in your order or invoice. Promotional rates may carry conditions, and they apply only while you meet those conditions. We may change our standard pricing at any time, but a change will not affect an order you have already paid for.
  • Payment in advance. All orders are payable in full before any Leads are delivered. We begin delivery once payment has cleared.
  • Currency and taxes. Unless your invoice states otherwise, prices are in U.S. dollars and do not include applicable taxes, which you are responsible for paying.
  • No refunds for delivered Leads. Payments for Leads that have been delivered are non-refundable. Your sole remedy for a defective Lead is the replacement policy in Section 7. If we are unable to deliver part of a paid order, we will, at our option, either complete delivery within a reasonable time or refund the price of the undelivered Leads.
  • Chargebacks. If you initiate a chargeback or payment reversal for Leads that were delivered, we may suspend delivery and recover the amount owed, along with any related fees.

6. Lead delivery

Leads are delivered electronically, normally to a shared spreadsheet and/or by instant text or email notification, as described in your order. Delivery pace depends on advertising volume and the criteria you have selected, so delivery timelines are estimates and not guarantees. You are responsible for keeping your delivery contact details current and for following up on Leads promptly after delivery.

7. Lead replacement policy

We replace a Lead, free of charge, only if:

  • the phone number is invalid, disconnected, or does not ring; or
  • the Lead is a duplicate of a Lead we already delivered to you.

We do not replace a Lead because the contact does not answer, is not ready, declines your offer, does not qualify under your underwriting, or is not funded or does not otherwise close.

To request a replacement, send us the Lead’s details and the reason within five (5) days after delivery. We may ask for reasonable evidence, such as a call log. Approved replacements are delivered as additional Leads within your existing order. Replacement is our only obligation, and your only remedy, for a Lead that does not meet these Terms.

8. No guarantee of results

Leads are opportunities, not sales. We do not guarantee any particular contact rate, appointment rate, approval, funding, or closing rate, or any revenue or return on your investment. Results depend heavily on factors under your control, including how quickly you contact Leads, your follow-up process, your offer, and your sales skills.

9. Buyer compliance obligations

You alone are responsible for how you contact and deal with the Leads you buy. You agree that you will:

  • comply with all laws that apply to your marketing and business, including, as applicable, the U.S. Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule, state telemarketing and “mini-TCPA” laws, Do-Not-Call rules, CAN-SPAM, Canada’s Anti-Spam Legislation (CASL), and all federal, state, and provincial licensing, lending, brokering, and commercial financing disclosure laws;
  • contact each Lead only about the type of product or service the Lead was generated for, and only within the scope of the consent the Lead gave;
  • honour every opt-out, “stop,” or do-not-contact request promptly, and maintain your own internal do-not-contact list;
  • hold and maintain every licence, registration, and bond that your business requires; and
  • not use any Lead for a purpose that is unlawful, deceptive, or unfair.

We do not provide legal advice, and we make no representation that your intended use of any Lead complies with the law. You should consult your own legal counsel about your compliance obligations.

10. Permitted use of lead data

When you buy Leads, we grant you a non-transferable licence to use them for your own internal business purpose of offering the product or service the Leads were generated for. Unless we agree otherwise in writing, you may not resell, sublicense, share, rent, or transfer any Lead to anyone else, or use Leads to build a list for sale. Once Leads are delivered to you, you are responsible for protecting that personal information with reasonable security measures and for handling it in accordance with applicable privacy laws.

If you agree to report lead outcomes back to us (for example, by updating a status column in a shared spreadsheet or taking part in feedback calls), you permit us to use that information to evaluate and improve Lead quality.

11. Communications from us

When you submit a form, book a call, or message us, you agree that we may contact you by phone, email, text message, and social-media messaging about your inquiry and our services. Some calls may be recorded, and some messages may be sent or answered using automated tools, for quality and record-keeping purposes. Message and data rates may apply. Reply STOP to any text message to opt out of texts, or HELP for help. Marketing emails include an unsubscribe link. Giving us consent to receive marketing messages is not a condition of buying anything from us.

12. Free resources

Any guides, templates, checklists, or other free resources we provide are for general information only. They are not legal, financial, or compliance advice, and you use them at your own risk.

13. Acceptable use of the website

You agree not to:

  • use the Site in a way that breaks the law or infringes anyone’s rights;
  • submit false information, or submit information about another person without their permission;
  • scrape, copy, or harvest content or data from the Site by automated means;
  • try to gain unauthorized access to the Site, our systems, or other users’ data, or interfere with how the Site works; or
  • upload or transmit viruses or other malicious code.

14. Intellectual property

The Site and all of its content, including the “Good Leads Delivered” name and logo, text, graphics, and materials, belong to us or our licensors and are protected by intellectual property laws. You may view and print pages for your own business reference, but you may not otherwise copy, modify, distribute, or create derivative works from them without our written permission.

15. Confidentiality

Each of us will keep confidential any non-public information the other shares in connection with our services, including pricing, lead criteria, and lead-sourcing details, and will use it only for the purpose of our business relationship. This does not apply to information that is publicly available, that was already lawfully known, or that must be disclosed by law.

16. Disclaimers

Except as expressly stated in these Terms, the Site, the Leads, and all of our services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that information submitted by Leads is accurate or complete, or that the Site will be uninterrupted or error-free.

17. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business opportunities, arising from or related to the Site, the Leads, or our services. Our total liability for all claims will not exceed the amount you paid us for Leads in the three (3) months immediately before the event that gave rise to the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless Good Leads Delivered and its owner, contractors, and agents from all claims, damages, fines, penalties, losses, and expenses, including reasonable legal fees, arising from: (a) your contact with, or use of, any Lead; (b) your breach of these Terms; or (c) your violation of any law or any third party’s rights.

19. Suspension and termination

We may suspend or stop providing services to you, or refuse any order, if we reasonably believe that you have breached these Terms (including Section 9 or Section 10), that you pose a compliance risk, or that you have received complaints about how you contact Leads. Sections 5, 9, 10, and 14 through 22 continue to apply after our relationship ends.

20. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario, without regard to conflict-of-law rules. You agree that the courts located in the Province of Ontario have exclusive jurisdiction over any dispute arising from these Terms or our services. Before starting any formal proceeding, each of us will first try in good faith to resolve the dispute by contacting the other in writing.

21. Changes to these Terms

We may update these Terms from time to time. When we do, we will post the updated version on this page and change the “Last updated” date. Changes apply to orders placed after the update. If you continue to use the Site or our services after an update, you accept the updated Terms.

22. General

These Terms, together with our Privacy Policy and any order or invoice, are the entire agreement between you and us about their subject matter. If any provision is found unenforceable, the rest of these Terms remain in effect. If we do not enforce a provision, we have not waived it. You may not assign these Terms without our written consent, but we may assign them to a successor business. Neither of us is liable for a delay caused by events beyond its reasonable control.

23. Contact us

Good Leads Delivered
Operated by Keren Duncan
12 - 16715 Yonge Street #210
Newmarket, ON L3X 1X4, Canada
Email: [email protected]
Phone: 1-888-330-1288